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Tuesday, April 13, 2021
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Connectivity
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Connectivity Questions
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Connectivity
Connectivity Questions
I am unable receive QC from my instrument when using the Data Acquisition Manager on Unity Connect.
I am unable to edit data, save data, or the site just doesn't look right using Internet Explorer 8 or higher.
Unity Real Time is unable to connect to database which is on a server or network.
URT - I am trying to Import Data and the Import program does not seem to find my data file.
URT - Question: Bio-Rad Quality Control Program sent me a notice about a change to your methodology or reagent?
When I try to connect to my SQL database from Unity Real Time, I get the error message "To connect to this server you must use SQL Server Management Studio or SQL ServerManagement Objects (SMO).
General Questions
I just upgraded from URT 2.0 and I can not delete lots when I had the permissions to do so.
Qualitative responses not showing up in dropdown?
I am trying to add more than 18 analytes for both display of Multi LJ Anayltes and the templates and I can not add it.
What are the allowable characters for a non Bio-Rad control name and master lot number?
When restoring a database backup I get old data.
When using Unity Connect the drop-down for database, when authenticating to SQL server, is showing up as empty, even though the login & password are correct and works inside of Unity Real Time.
Whenever I try to view my reports from QCNET Internet Explorer crashes and/or I am unable to read my printout.
Error Messages
I get an “Error” under the status screen for the Quality Control connection in Data Innovations Instrument Manager after sending across QC results from my instrument.
What does Error 429 (ActiveX component can't create object) on line 50 in procedure AddQCData of Class Module BioRadQCClass mean?
URT - What is error "Unable to launch c:...Tempmdac_typ_en.exe"?
URT - Error Message “ Object reference not set to an instance of an object?"
I get the following error in my Data Innovations Comm Trace: Invalid Point – See Rejection Log
I get the error message ‘You cannot use Unity™ online until you download the database. Do you want to download the database now?’ when I click on the Watch button in Unity Connect.
General Knowledge
Data File Questions
I get the message "Could not find the formater for ...." this occurred after installation of anti virus software(i.e. Norton Anti Virus 2010).
I just installed Unity Connect but I don't have an Import button.
Unity Real Time has been slowing down, logging into Unity Real Time takes longer than normal, and my hard drive space is constantly getting smaller.
Multi-User Question
URT - Can I load the Unity Real-Time database into any configuration of SQLServer?
URT - How do I create another database for Unity Real-Time?
URT - How to change the password for the user 'sa'?
URT - I am receiving an error message when I try to export a report to a PDF file. How can this be corrected?
URT - If I wanted to move the database to SQL Server, what would be the minimum requirements for SQL Server?
Security Questions
Do we have the option of adding users to the web page used to view the data for additional access?
Do you protect your software from Viruses?
Specifically, please give details on one-way connection or two-way connection
URT - Does data submitted to Bio-Rad go through https?
What type of connection will be initiated between the server/client and the Bio-Rad web page to upload data to the web server?
What version of the database will be used by the server application loaded onto an end user's workstation?
Submission Questions
How to send data to Bio-Rad for the monthly peer group.
I am receiving the following error message when attempting to 'Export and Send' my data to Bio-Rad's EQAS program, 'Error No: 32003 - Login Has Failed'
QC Net 3.0 - In QCNet, under My Reports, I can't select a lab number. It states no data available.
QC Net 4.0 - In QCNet, under My Reports, I can't select a lab number. It states no data available.
URT - How do I send my data to Bio-Rad?
Upgrade Questions
Can I restore a URT 1.0 database into URT 2.0 using the archive and restore feature?
How do I back out of a Service Pack update?
How do I update my Unity Real Time to the latest service pack with DI Integrated?
I get the error message "Data source name not found and no default driver specified:" when I try to update the codelist.
When attempting to run the Unity Real Time SP2 [2.2.2.004] upgrade, I am receiving the following message: “Could not allocate space for object ‘PointData’ in database ‘qcdao’ because the ‘PRIMARY’ filegroup is full. The statement has been terminated. Installation operation failed.”
Internet Questions
I am having difficulty printing my PDF reports from QCNet.
I am receiving a Script Error message when trying to view my reports?
I have AVG firewall and when I open URT 2.0 and try to open reports, I get a login page for a SQL server.
QC Net 4.0 - Do we have the option of adding users to the web page used to view the data for additional access?
QC Net 4.0 - How do I obtain control ranges online?
QC Net 4.0 - QCNet customer receives email notification that reports are available but they didn't submit any data to Biorad. In addition, when they check QCNet, there are no labs available for viewing reports.
QC Net 4.0 - Why is my web browser not properly loading QCNet?
URT - Is the website that views resulting data a secure website?
URT - Specifically, please give details on one-way connection or two-way connection between Unity Real-Time and Unity Central over the internet.
URT - What type of connection will be initiated between the server/client and the Bio-Rad web page to upload data to the web server?
What is the session time out period? How long can I stay logged in and inactive?
Why am I unable to launch and log into the InstantQC to review my InstantQC Reports. When I try I get an error.
Why am I unable to log in to URTO/UW2? Receiving red text 'System.Data.SqlClient.SqlException' SQL error message.
Getting Started
Conversion of Unity Desktop to Unity Real Time
How do I access Lab University from QCNET?
How do I connect to another database server and/or database?
How do I duplicate a Lot in Unity Real Time Online/Unity Web 2.0?
How do I reinstall Unity Connect?
How do I remove and reinstall all necessary .Net Frameworks (all versions)?
How do I update a Lot in Unity Real Time 2.0
How I do update Slide Gen numbers in Unity Web?
How to Reconcile and Manually Submit Data to Bio-Rad
How to Sign Up for QCNet and Register Your Unity Lab numbers
I am having difficulty installing UnityConnect and associated transformers on Windows 7 64-bit operating system.
I am installing Unity Real-time on a Windows Vista/7 machine and I have full admin access. I am not allowed to install this application on this PC and it gives a UAC error.
I am using UnityConnect and I am consistently missing data for a level of control.
I am using UnityConnect and I am missing data for an entire control lot.
I am using UnityConnect and I am missing data from a test.
I am using WebConnect and I am missing data for a lot level.
I am using WebConnect and I am missing data for a test.
I am using WebConnect and I am missing data for an entire control lot.
I can't view an Unity Connect help. I'm using Windows 7.
I get the following error when I try to launch a report in Unity Real Time 2.0, 'This application can't be started because .DLL can't be found. Reinstalling the application might fix this problem."
Information regarding Time Stamps in UnityWeb 2.0
QCNet - What settings are recommended for use with QCNet 4.0?
QCNet - Why am I unable to view or click on the drop down menus?
Registering your Unity Lab numbers
Unity Connect License Update
URT - After installing URT get the following error [ODBC SQL Server Driver] ODBCBCP/Driver Version Mismatch
URT - Error message that says 'BRGraphPane:getGraphAgainstCurrentInstrumentRegistry Not a legal OleAut date'.
URT - How can I change the Bar Chart with different colors for each level?
URT - How can I change the Bar Chart with different colors for each level?
URT - How can I condense all data for different labs?
URT - How can I Enable or Disable Automatic Action Logs?
URT - How can I setup my Analytical Goals?
URT - How can I view Multi L-J Charts?
URT - How do I install a Service Pack manually?
URT - How do I set my SPC rules using current floating statistics?
URT - How do I set my SPC Rules?
URT - Import program unable to find data file after attempting to import data.
URT - Whenever I launch Unity Real Time (or another program) the Unity Real Time Windows installer comes up.
URTO - How can I condense all data for different labs?
URTO - How can I Enable or Disable Automatic Action Logs?
URTO - How can I view Multi L-J Charts?
What are the differences if I upgrade MSDE to SQL 2005 for URT 2.0?
What are your hours and what kind of service do you provide?
What is Unity Real Time 2.0
When adding a new Lot, I am unable to find my new Lot number in the Lot List.
When I do a print or print preview of different programs the header does not change
When I log in to Unity Real time 2.0 I get the following error message: 'TRUNCATE_ONLY' is not a recognized BACKUP option.
When I try to install URT 2.0, the SQL 2005 express portion of the installation fails without a failure reason.
When I try to view charts and/or reports Adobe Acrobat is asking me to install the Korean Language pack.
When installing Unity Real Time 2.0 I get additional folders on my logical and/or secondary drive.
When installing Unity Real Time 2.0 I get the message "Installation of SQL Server 2005 Express was NOT successfully completed."
When installing URT 2.0, I get a message that I do not have enough disk space, I choose another drive and press okay and error 1603: Fatal Error during installation.
When trying to view my monthly reports I get the following the message, 'invalid menu handle'
Lab User Questions
After updating my code list my Control Names are out of alphabetical order.
Can I update the Rules and Settings in Unity Web 1.0?
Data points imported or inserted do not show in the Bench Review.
Data Report Error Message "Incorrect Logon paramaters"
Does Westgard Advisor use multiple generations on each analyte when suggesting rule changes? If not, is this something that would be feasible? (The customer is wanting the software to look at multiple generations over time to help set QC rules)
How do I back up my Unity Real Time 2.0 database?
How do I backup my Unity Connect Configurations?
How do I delete data for a Rilibak test with a closed cycle?
How do I update my Unity Real Time 2.0 license?
How do I update my Unity Real Time Online/Unity Web 2.0 license?
How does Westgard Advisor account for generation changes on each analyte?
How to send data to Bio-Rad for monthly peer group reports using Unity Real Time Online/Unity Web 2.0?
I am getting the following error when I try to download codelists: [Microsoft][ODBC SQL Server Driver][DBNETLIB]Invalid connection. [Microsoft][ODBC SQL Server Driver][DBNETLIB]ConnectionOpen (Invalid Instance()).
I am getting the following error when I try to duplicate a lab:dlgLab::buttonDupplicate_Click() Failed to duplicate lab. This lab is being updated by someone else.
I am unable to import summary data. During import process the lots and tests are created but no summary data is imported.
I use large fonts and/or screen resolution below 800x600, and I am unable to see the Save button when entering data.
In the Multi Point Test Data Entry screen, I can not save my data. The save button is grayed out.
Is the URTo/UnityWeb 2.0 server backed up?
UDT - Can I delete multiple rows of data on the data entry screen?
UDT - How do I add a new User or Change Permissions?
UDT - How do I add an additional lab number?
UDT - How do I add my new Lab Number?
UDT - How do I change the Lot Expiration Date for Non-Bio-Rad lot that I have already created and I am currently using.
UDT - How do I setup a new Control that I have not used before?
UDT - How do I setup a new Control that I have not used before?
UDT - How do I sort my tests in a specific order?
UDT - How to I view the rejection log?
UDT - I am getting a new PC. What do I need to do to save my data?
UDT - I cannot accept rejected data points.
UDT - I connected to my existing database and opened Unity Desktop, my labs and lots are there, but my data is missing.
UDT - I need to delete date from a certain date range
UDT - I need to insert some data between 2 rows of existing data.
UDT - I use an import file provided by Bio-Rad and none of my tests show up in the Browse tree
UDT - Is there a Users guide for Unity Desktop?
UDT - What is the difference between deleting a lot and closing a lot?
UDT - Whenever I launch Unity Desktop (or another program) the Windows installer comes up.
URT - Can I delete multiple rows of data on the data entry screen?
URT - How do I add a new User or Change Permissions?
URT - How do I change the Lot Expiration Date for Non-Bio-Rad lot that I have already created and I am currently using.
URT - How do I define tests using instrument setup?
URT - How do I select rules at the test level?
URT - How do I sort my tests in a specific order?
URT - How to uninstall Unity Real-Time Completely
URT - I am getting a new PC. What do I need to do to save my data?
URT - I am having trouble installing the Unity Real-Time Software.
URT - I cannot accept rejected data points.
URT - I cannot accept rejected data points.
URT - I connected to my existing database and opened Unity Real-Time, my labs and lots are there, but my data is missing.
URT - I double click on the test and I get an error message "invalid field name”
URT - I get an error message when archiving data that says [SQL-DMO]The name 'State_Of_The_Art' was not found in The tables collection.
URT - I need to delete date from a certain date range
URT - I need to insert some data between 2 rows of existing data.
URT - I use an import file provided by Bio-Rad and none of my tests show up in the Browse tree
URT - Is there a Users guide for Unity Real-Time?
URT - Setup Windows XP to automatically backup your Unity Real-Time database.
URT - Using an Import file with Unity Real-Time
URT - VITROS instruments using slide generations
URT - Whenever I launch Unity Real-Time (or another program) the Windows installer comes up.
When attempting to view LJ Charts I get the following error : QCChartForm: getChartOptions Value was either too large or too small for an unsigned byte.
When creating a database backup I get the following error "Cannot open backup device Operating system error 5 (Access Denied)"
When I create a new user under my lab, I am unable to see any tests/lots/labs for the new user. Help!
When I look at my qualitative LJ charts, all the points displayed are on the bottom of the chart and do not fall under any of my responses.
When reviewing data or reports the following error appears: 'Value was either too large or too small for Int32'
When trying to bring up a report in Unity Real Time 2.0 I get a "Crystal Report" error message.
Whenever I launch Unity Real Time, an error pop-ups that says "The Profile for this user is a temporary profile"
Why am I unable to review my data using the Summary/Point Data Report. Error received, 'There are no data points within the selected date range'
Why do I get logged out when I select an option within the program?
Products
Data Innovations Integrated
Bi-Directional QC - What are the latest compatible versions of IM and QC OnCall?
Bi-Directional QC - When I try to import data from my Data Innovations (DI) I get intermittent process started, process completed and process failed errors.
How do I back out of a Service Pack update?
How do I update my Unity Real Time to the latest service pack with DI Integrated?
I get the following error in my Data Innovations Comm Trace: Invalid Point – See Rejection Log
Qualitative responses not showing up in dropdown?
What does Error 429 (ActiveX component can't create object) on line 50 in procedure AddQCData of Class Module BioRadQCClass mean?
QCNet
How do I access Lab University from QCNET?
How to Sign Up for QCNet and Register Your Unity Lab numbers
I am having difficulty printing my PDF reports from QCNet.
I am receiving a Script Error message when trying to view my reports?
QC Net - Do we have the option of adding users to the web page used to view the data for additional access?
QC Net - How do I obtain control ranges online?
QC Net - In QCNet, under My Reports, I can't select a lab number. It states no data available.
QC Net - QCNet customer receives email notification that reports are available but they didn't submit any data to Biorad. In addition, when they check QCNet, there are no labs available for viewing reports.
QC Net - Why is my web browser not properly loading QCNet?
QCNet - What settings are recommended for use with QCNet 4.0?
QCNet - Why am I receiving a "Page cannot be displayed" message when I click on a link within QCNET?
QCNet - Why am I unable to view or click on the drop down menus?
Registering your Unity Lab numbers
When trying to view my monthly reports I get the following the message, 'invalid menu handle'
Whenever I try to view my reports from QCNET Internet Explorer crashes and/or I am unable to read my printout.
Why am I unable to launch and log into the InstantQC to review my InstantQC Reports. When I try I get an error.
Unity Connect
How do I backup my Unity Connect Configurations?
How do I reinstall Unity Connect?
I am having difficulty installing UnityConnect and associated transformers on Windows 7 64-bit operating system.
I am unable receive QC from my instrument when using the Data Acquisition Manager on Unity Connect.
I am using UnityConnect and I am consistently missing data for a level of control.
I am using UnityConnect and I am missing data for an entire control lot.
I am using UnityConnect and I am missing data from a test.
I can't view an Unity Connect help. I'm using Windows 7.
I get the error message ‘You cannot use Unity™ online until you download the database. Do you want to download the database now?’ when I click on the Watch button in Unity Connect.
I get the message "Could not find the formater for ...." this occurred after installation of anti virus software(i.e. Norton Anti Virus 2010).
I just installed Unity Connect but I don't have an Import button.
Unity Connect License Update
When using Unity Connect the drop-down for database, when authenticating to SQL server, is showing up as empty, even though the login & password are correct and works inside of Unity Real Time.
Unity Real Time 2.0
After updating my code list my Control Names are out of alphabetical order.
Can I restore a URT 1.0 database into URT 2.0 using the archive and restore feature?
Data Report Error Message "Incorrect Logon paramaters"
How do I back up my Unity Real Time 2.0 database?
How do I delete data for a Rilibak test with a closed cycle?
How do I remove and reinstall all necessary .Net Frameworks (all versions)?
How do I update a Lot in Unity Real Time 2.0
How do I update my Unity Real Time 2.0 license?
How to Reconcile and Manually Submit Data to Bio-Rad
How to send data to Bio-Rad for the monthly peer group.
I am getting the following error when I try to download codelists: [Microsoft][ODBC SQL Server Driver][DBNETLIB]Invalid connection. [Microsoft][ODBC SQL Server Driver][DBNETLIB]ConnectionOpen (Invalid Instance()).
I am having difficulty removing the .Net Framework.
I am installing Unity Real-time on a Windows Vista/7 machine and I have full admin access. I am not allowed to install this application on this PC and it gives a UAC error.
I am trying to add more than 18 analytes for both display of Multi LJ Anayltes and the templates and I can not add it.
I can not upgrade to XPSP3 and/or I do not have any SQL servers installed. How do I get URT 2.0 to install in this environment?
I get an “Error” under the status screen for the Quality Control connection in Data Innovations Instrument Manager after sending across QC results from my instrument.
I get the error message "Data source name not found and no default driver specified:" when I try to update the codelist.
I get the following error when I try to launch a report in Unity Real Time 2.0, 'This application can't be started because .DLL can't be found. Reinstalling the application might fix this problem.'
I have AVG firewall and when I open URT 2.0 and try to open reports, I get a login page for a SQL server.
I just upgraded from URT 2.0 and I can not delete lots when I had the permissions to do so.
Unity Real Time has been slowing down, logging into Unity Real Time takes longer than normal, and my hard drive space is constantly getting smaller.
What are the allowable characters for a non Bio-Rad control name and master lot number?
What is Unity Real Time 2.0
When adding a new Lot, I am unable to find my new Lot number in the Lot List.
When creating a database backup I get the following error "Cannot open backup device Operating system error 5 (Access Denied)"
When I log in to Unity Real time 2.0 I get the following error message: 'TRUNCATE_ONLY' is not a recognized BACKUP option.
When I look at my qualitative LJ charts, all the points displayed are on the bottom of the chart and do not fall under any of my responses.
When I try to connect to my SQL database from Unity Real Time, I get the error message "To connect to this server you must use SQL Server Management Studio or SQL ServerManagement Objects (SMO).
When I try to install URT 2.0, the SQL 2005 express portion of the installation fails without a failure reason.
When installing URT 2.0, I get a message that I do not have enough disk space, I choose another drive and press okay and error 1603: Fatal Error during installation.
When restoring a database backup I get old data.
When reviewing data or reports the following error appears: 'Value was either too large or too small for Int32'
When trying to bring up a report in Unity Real Time 2.0 I get a "Crystal Report" error message.
Whenever I launch Unity Real Time, an error pop-ups that says "The Profile for this user is a temporary profile"
Why am I unable to review my data using the Summary/Point Data Report. Error received, 'There are no data points within the selected date range'
Unity Real Time Online/Unity Web 2.0
Data points imported or inserted do not show in the Bench Review.
How can I condense all data for different labs?
How do I duplicate a Lot in Unity Real Time Online/Unity Web2.0?
How do I update my Unity Real Time Online/Unity Web 2.0 license?
How to send data to Bio-Rad for monthly peer group reports using Unity Real Time Online/Unity Web 2.0?
I am unable to edit data, save data, or the site just doesn't look right using Internet Explorer 8 or higher.
In the Multi Point Test Data Entry screen, I can not save my data. The save button is grayed out.
Information regarding Time Stamps in UnityWeb 2.0
Is the URTo/UnityWeb 2.0 server backed up?
URTO - How can I Enable or Disable Automatic Action Logs?
URTO - How can I view Multi L-J Charts?
What is the session time out period? How long can I stay logged in and inactive?
When I try to view charts and/or reports Adobe Acrobat is asking me to install the Korean Language pack.
Why am I unable to log in to URTO/UW2? Receiving red text 'System.Data.SqlClient.SqlException' SQL error message.
Why do I get logged out when I select an option within the program?
Web Connect
I am using WebConnect and I am missing data for a lot level.
I am using WebConnect and I am missing data for a test.
I am using WebConnect and I am missing data for an entire control lot.
How do I get my datafile uploaded to WebConnect?
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